✅ General Terms & Conditions

This website is operated by marfez.com.

All content presented on this website is intended solely for providing information and services.

We reserve the right to modify these terms at any time. Please review this page periodically for updates.

🛒 Product Information & Pricing

We strive to present product images and descriptions as accurately as possible.

marfez.com reserves the right to change prices at any time without prior notice.

Even after an order is confirmed, it may be canceled if the product is out of stock.

💳 Payment & Transactions

We accept various payment methods including bKash, Nagad, Rocket, and card payments.

Please ensure that all payment information is accurate before confirming your transaction.

We are not liable for any incorrect transactions that occur due to customer error.

🚚 Delivery Policy

Products are typically delivered within 2–4 working days after the order is placed.

Delivery times may vary depending on the courier service.

Please inspect the product thoroughly upon delivery before accepting it.

🔄 Return & Refund Policy

If a product is defective or the wrong item is delivered, please contact us within 3 days of receiving the order.

Used items or promotional products are not eligible for return.

Refunds are generally processed within 7 business days.

🧾 User Responsibilities

Users must provide accurate information during registration.

The website must not be used for any fraudulent or unlawful activity.

Any actions that may harm other users or businesses are strictly prohibited.

🛡️ Limitation of Liability

We are not responsible for any data loss or browsing issues experienced while using this website.

We reserve the right to correct any errors or omissions in the information displayed on the site.

🔐 Privacy Policy

Your personal information is safe with us.

We do not sell or share your data with third parties.

Please refer to our Privacy Policy page for more details.

⚖️ Legal Matters

All activities on this website are governed by the laws of Bangladesh.

Any legal disputes will be handled exclusively by the courts of Bangladesh.

📞 Contact Us

If you have any questions or concerns, feel free to reach out:

📧 Email: info@marfez.com
📞 Phone: 01740893671
🌐 Website: www.marfez.com